File Recovery via RStore Snapshots#

Important Note#

  • These instructions only apply to RStore (Tier 1) storage.

  • Snapshots are taken daily at 7PM EST.

  • Snapshot retention period is 3 months. Data deleted after the retention period is not recoverable.

  • Do not modify or delete any snapshots. There is no snapshot of snapshots.

Recovery via Windows#

  1. Open File Explorer.

  2. Click This PC.

  3. Click the … button and select Map network drive….

  4. In the Folder text box, enter your RStore path and click Finish.

    • Example: \\rstore.it.tufts.edu\tts_rsch_NAME$

  5. In your mapped drive, create a folder called RECOVERY.

  6. Click the … button and select Properties.

  7. Click the Previous Versions tab.

  8. Under Folder versions, highlight the date you want to recover data from and click Open.

  9. Drag and drop the folder or file you want to recover into the RECOVERY folder.

Recovery via Mac OS 14 or 15#

  1. Open the Terminal.

  2. Navigate to the .snapshot directory for your RStore share:

    cd /Volumes/tts_rsch_NAME$/.snapshot/

  3. List available snapshots to find the date you need:

    ls -al

  4. Create a RECOVERY folder in your RStore share:

    mkdir /Volumes/tts_rsch_NAME$/RECOVERY/

  5. Copy your data from the snapshot into the RECOVERY folder.

    Recover a folder recursively:

    cp -r /Volumes/tts_rsch_NAME$/.snapshot/DATE/FOLDER_NAME /Volumes/tts_rsch_NAME$/RECOVERY/

    Recover a single file:

    cp /Volumes/tts_rsch_NAME$/.snapshot/DATE/FILENAME /Volumes/tts_rsch_NAME$/RECOVERY/